General Questions

What is Poo Patrol?

Poo Patrol is a professional pet waste removal service in Bozeman and Big Sky, Montana. We keep your yard clean, odor-free, and safe for your family and pets by removing dog waste on a regular basis.

Why should I use a pet waste removal service?

Dog waste isn't just unsightly—it can carry harmful bacteria, attract pests, and damage your lawn. Our service ensures a cleaner, healthier yard without the hassle of picking up after your pet.

How does the service work?

We visit your home on a scheduled basis (weekly, bi-weekly, or monthly) to remove dog waste from your yard. We dispose of it properly, so you don’t have to worry about a thing!

What areas do you serve?

We proudly serve Big Sky, Montana, and nearby areas. Contact us to confirm if we can service your location!

Do I need to be home during service?

Nope! As long as we have access to your yard, we’ll take care of everything. Just ensure gates are unlocked, and pets are secured during your scheduled service time.

What if I need to reschedule or skip a visit?

No problem! Just let us know at least 24 hours in advance, and we’ll adjust your service accordingly.

How much does the service cost?

Pricing depends on the size of your yard, the number of dogs, and the frequency of service. We offer competitive rates and discounted pricing for weekly service.

Is there an extra charge for the first visit?

Yes, an initial cleanup fee may apply based on yard size and waste accumulation. Sign up for weekly service and receive a discounted first visit rate.

How do I pay?

We accept online payments via credit/debit cards and automatic billing for ongoing services.

What happens if my dog is in the yard during service?

We love dogs! If your pet is friendly, we can work around them. If they are aggressive or protective, we ask that they be brought inside for our safety.

What do you do with the waste?

We properly bag and dispose of all waste in an environmentally responsible manner, keeping your yard and the community clean.

Do you clean your tools between yards?

Absolutely! To prevent the spread of germs and parasites, we thoroughly sanitize our tools and boots between each yard. This ensures your pets stay safe and your yard remains truly clean.

What if I’m not satisfied with my service?

Your satisfaction is our priority! If there's an issue, let us know within 24 hours, and we’ll make it right.

How do I sign up?

Signing up is easy! Visit our website, fill out the client onboarding form, and choose your preferred service plan. We’ll handle the rest!

Can I cancel anytime?

Yes! There are no long-term contracts. You can cancel or change your service plan with notice before your next scheduled visit.